CDI - Store Manager - BRUXELLES

AMI is looking for its new Store Manager for the opening of our new store in Bruxelles. Immerse yourself in our relaxed and authentic world, with complete wardrobes filled with timeless basics, inspired by the unique and effortless elegance of Paris, by joining this brand-new team. s.

Reporting to the Retail Manager, the store manager will ensure the store is running efficiently. Alongside with his/her team, the Store Manager will drive sales and performance of the store and continually create an engaging client experience and long-term relationships with clients.

The Store Manager is responsible for store operations in order to achieve their store targets while ensuring customer service. 

The Store Manager responsibilities include:

TEAM MANAGEMENT

Direct management of sales teams, motivation and coaching on the floor in order to achieve targets

Motivates sales teams on a daily basis, developing the AMI corporate culture in order to guarantee a harmonious and motivating work environment

Supervision, training, and development of a high performing team

Management and monitoring of schedules and annual leave monitoring that the staff is sufficient to guarantee the smooth running of the store

Training of the team on products and brand knowledge

Lead and host daily briefs

Participation in the recruitment of his team

DRIVING SALES

The Store Manager’s mission is to drive sales while creating a dynamic environment with excellent customer service:

Monitoring of store and team KPIs in order to achieve qualitative and quantitative targets

Supports team to achieve individual and team sales targets

Provides daily reports to the Retail Manager

Works closely with merchandising team by communicating and providing feedback and better knowledge of the customers

Sees business opportunity and possible challenges to help initiate changes and improve the business

Ensures application of retail processes in store

CUSTOMER RELATIONS

The Store Manager spread the AMI spirit by offering alongside with his/her team a unique customer experience:

Ensures customer service meets “AMI service in store” standards to guarantee the best service

Welcomes customers according to AMI values: Commitment, Creativity, Optimism & Confidence

Understands customer needs and proposes a relevant selection of products while encouraging cross selling.

Drives the team to fully embrace a customer loyalty culture and develop customer file

Leads CRM operations in store

OPERATIONS MANAGEMENT

The Store Manager is responsible of the store image:

Monitoring of accounting operations in collaboration with AMI accounting service and local accounting partner

Monitoring stocks, deliveries, stock output, loans, defective, transfers, cycle counting, pending delivery ...

Active participation in the store’s annual stock take. The store manager is responsible for the results of his store.

Management of staff uniform selections, compliance with guidelines and stock output

Stock management to ensure that sales potential is maximized

Guarantees the application of VM standards and is responsible for the general condition of the store

REQUIRED PROFILE

• Significative experience in retail management

• Experience in luxury sales and/or designer clothing

• Familiar with sales techniques

• Smiling, dynamic, involved, and excellent interpersonal skills

• Team player with a strong sense of team leadership to deliver results beyond expectations

• Mastering customer service skills and demonstrating ability to foster a customer-service spirit

• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends

• French speaking, English required, a third language would be appreciated

• Starting date: Octobre 2025

Why join "f.AMI.ly"?

• Join a fast-growing and caring fashion house.

• Have a rewarding experience in a brand that promotes "Friendly Luxury."

• Join a stimulating and passionate team.