Fixed Term Contract (June-August) - Client Advisor - Wardour Street London

Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty during Summer and the sales period.
A Client Advisor's responsibilities include:

CUSTOMER RELATIONS
The Client Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.

• Understands customer needs and proposes a relevant selection of products while encouraging cross selling.

• Assists customers during fittings and accommodating any alterations when needed.

• Embraces a customer loyalty culture, builds strong and long-term relationships with clients.

• Introduces new customers to the brand.

STOCK

• Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

• Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

• Experience in luxury sales and/or designer clothing and familiar with sales techniques.

• Curious and willing to dedicate yourself to a new project.

• Smiling, dynamic, involved, and excellent interpersonal skills.

• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

• English is a must and another language is a real asset.

• Fixed Term Contract (from the beginning of June until the end of August) //  40 hours/week (fulltime).

Why join the " f.AMI.ly "?
- Join a fast-growing, caring fashion house.
- Gain enriching experience and familiarize yourself with the luxury and retail sectors.
- Join a stimulating and passionate team.