Fixed-Term - Senior Client Advisor - SERRAVALLE

AMI is looking for a new Brand Ambassador for our corner.

Reporting to the Store Manager, you will drive sales and build customer loyalty through the following responsibilities:

CUSTOMER RELATIONSHIP

Your mission is to convey the AMI universe to our clients by offering a unique sales experience.

• Welcome clients in the store in line with the AMI spirit: friendly, smiling, and always in a good mood.

• Listen to and identify clients’ needs thanks to your strong listening skills.

• Advise clients by offering a relevant selection and complementary products, using your fashion culture and unique personality.

• Support clients during fittings and take alteration measurements if necessary.

• Build customer loyalty by creating a relationship of trust and develop new clients by introducing them to the brand.

STOCK

• Monitor and manage stock (receiving goods, system entry of deliveries, cycle counts, replenishment requests, transfer requests, etc.).

VISUAL MERCHANDISING

• Ensure the overall presentation of the store: product display, cleanliness, maintenance of the premises, tidiness, etc.

• Actively participate in VM installations and rotations within the store.

REQUIREMENTS

• You have proven experience in luxury and/or designer fashion retail and are familiar with sales techniques.

• You are curious and eager to get involved in a brand-new project.

• You are smiling, dynamic, committed, and have excellent interpersonal skills.

• You have a strong sense of customer service and are dedicated to meeting clients’ needs.

• You have a strong sensitivity to fashion and a good knowledge of the industry and its trends.

• Fluency in English is mandatory.

• You are eager to get involved in a young, fast-growing brand.

Why join the “f.AMI.ly”?

• Join a fast-growing and caring fashion House.

• Gain a rewarding experience in a House that promotes “Friendly Luxury”.

• Become part of a dynamic and passionate team