Fixed Term Contract (June - August) - Addetto/a Alle Vendite / Sales Assistant Full Time - Milan Rinascente

AMI sales assistant is the brand's ambassador in-store. He is responsible for customer service in the store while complying with retail process.

• Welcoming clients in store in compliance with AMI’s spirit of service

• Advises customers, offers looks and additional products to give the client a AMI look.

• Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.

• Follow-up on clients, ensure CRM emails are sent after a visit

• Monitoring of personal KPI's as well as those of the store

• Direct reporting to the store manager and to the assistant store manager

• Respects the application of retail processes in the store

• Ensures customer service meets AMI in-store service standards to guarantee the best service

• Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...

• Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.

• Actively participates in the store's VM implementations and rotations.

• Cashing and management of cashier tools

• Experience in luxury sales and/or designer clothing and familiar with sales techniques.

• Curious and willing to dedicate yourself to a new project.

• Smiling, dynamic, involved, and excellent interpersonal skills.

• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

• English and Italian are a must and another language is a real asset.

• Fixed Term contract (from 1st of June until end of August 2024) // (Fulltime)

Why join the " f.AMI.ly "?
- Join a fast-growing, caring fashion house.
- Gain enriching experience and familiarize yourself with the luxury and retail sectors.
- Join a stimulating and passionate team.