Permanent Contract - FT Client Advisor - AVENTURA

AMI is looking for a Full Time Client Advisor for our Aventura Mall location. Reporting to the Store Manager, the Client Advisor will sell and build customer loyalty. Responsibilities include:

CUSTOMER RELATIONS

Client Advisor’s mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

•     Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.

•     Understands customer needs and proposes a relevant selection of products while encouraging cross-selling.

•     Assist customers during fittings and accommodating any alterations when needed.

•       Embraces a customer loyalty culture, builds strong and long-term relationships with clients.

•     Introduce new customers to the brand.

STOCK

Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

•     Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

•     Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

 REQUIRED PROFILE

·      Experience in luxury sales and/or designer clothing and familiar with sales techniques.

·       Curious and willing to dedicate yourself to a new project.

·       Smiling, dynamic, involved, and excellent interpersonal skills.

·       Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

·       Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

·      A second language would be appreciated.

Why join the « f.AMI.ly »

• Join a fast-growing and caring fashion house.

• Have a rewarding experience in a brand that promotes "Friendly Luxury."

• Join a stimulating and passionate team.