Sales Advisor/Verkäufer - Hamburg (M/W/D)

Job description

AMI is looking for a Sales Advisor for its upcoming Hamburg store!

Reporting to the Store Manager and Assistant Store Manager, the Sales Advisor will sales and build customer loyalty.


A Sales Advisor’s responsibilities include:


CUSTOMER RELATIONS

The Sales Advisor’s mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

  • Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
  • Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
  • Assists customers during fittings and accommodating any alterations when needed.
  • Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
  • Introduces new customers to the brand.


STOCK

Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)


VISUAL MERCHANDISING

  • Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
  • Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

Job requirements

  • Experience in luxury sales and/or designer clothing and familiar with sales techniques.
  • Curious and willing to dedicate yourself to a new project.
  • Smiling, dynamic, involved, and excellent interpersonal skills.
  • Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
  • Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
  • A second language would be appreciated.